We welcome all inquiries regarding direct product purchase and use of all our products.

RELTEK LLC is dedicated toward providing the finest, most effective product line.

The assurance is that customer’s needs are met with continuous technical support at any point when using our products.

For product recommendations and support please use our Technical Support Form, or feel free to Contact Us.

We welcome all inquiries regarding direct product purchase and use of all our products.

• Pricing: For Factory Direct Pricing, please view our Pricing page, or feel free to Contact Us. 
• To order, send your request by either Email, Phone, or Fax (see Contact Us page for contact information).
• Minimum order amount is $100USD. This may include any combination of tools and/or products. 
• Domestic Payment terms are pre-pay by Credit Card, ACH, Check, PayPal (PayPal email: accounting@reltekllc.com), or Wire Transfer ($25.00USD fee). Payment must be received prior to order processing. 
   
• Lead times vary from days to weeks depending on volume, quantity, type, & availability of product ordered. To be safe, allow at least a minimum of 3-4 business days, even for small orders.
     (Note: Lead-times do NOT include shipping time.)
  Please Contact Us for estimates. Detailed lead times are provided at the time of purchase. 
   
• Shipping carrier options are UPS or FedEx. (Shipping restrictions may limit options on some items due to Hazmat/DG classifications.) 
    Note: Cannot ship to P.O. Boxes due to products' hazardous classification.
• Freight is either pre-paid & added to invoice, or shipped collect on customer account.
   

    International Specifics-

• An International Documentation fee of $40.00USD may apply to certain international orders.
• Our products are considered Hazardous. Shipping restrictions occasionally apply to certain locations.
• International payment terms are pre-pay by Credit Card (no processing fee), PayPal (PayPal email: accounting@reltekllc.com), or Wire Transfer ($25.00USD fee). A proforma invoice can be provided upon request. Payment must be received prior to order processing.

For product recommendations and support please use our Technical Support Form, or feel free to Contact Us.

*Please view the full warranty: see RELTEK LLC's Return Policy & Warranty here.

RELTEK LLC provides one of the most respected and effective warranties in the industry and that its products are free from defects in workmanship and materials for a period of 1 year commencing on the date of product shipment.

*Please view the full return policy: see RELTEK LLC's Return Policy & Warranty here.

*Please view the full Return Instructions for Customers here.

Product returns and refunds must first be approved by the Customer Service/Sales Department.
Should you need to return a product, please Contact Us and ask for an RMA (Return Merchandise Authorization) approval and number.

Returns and refunds are not approved for improperly used products, or products that were damaged by customer negligence.

Note: Customers who purchased RELTEK LLC products through a distributor must obtain a refund from that distributor.

We are proud of the following list of present Distributors and representatives who effectively further the RELTEK LLC product mission of highest quality and customer service.

U.S. Amazon-    
   1) Amazon Storefront: RELTEK LLC products are now available on Amazon.com. We ship directly from our manufacturing location in Santa Rosa, CA.

   1) McMaster Carr: mcmaster.com, (search their site for their associated PN*). 
         *McMaster-Carr does not list our company, brand, or product names on their website.
          Also, they may change their part numbers, page locations, or other aspects of the products on their website that may affect finding RELTEK LLC products with the provided information. 
            Please contact McMaster-Carr and provide our RELTEK LLC PN, and they can help you find the product in their catalog. 
       • B-45, 50ml/1.7oz dual cartridge - McMaster PN: 7513A3
          (RELTEK PN: B-200-0045-03)
       • B-45TH, 50ml/1.7oz dual cartridge - McMaster PN: 7513A1 
          (RELTEK PN: B-200-0045-TH-03)
       • B-45TH, 1.5qt Kit, [size exclusively through McMaster] - McMaster PN: 7513A2 
          (RELTEK PN: B-200-0045-TH-06)
^Added!• B-46, 50ml/1.7oz dual cartridge - McMaster PN: [contact McMaster*] 
          (RELTEK PN: B-200-0046-03)
       • B-46TH, 50ml/1.7oz dual cartridge - McMaster PN: 7513A6 
          (RELTEK PN: B-200-0046-TH-03)
^Added!• B-481, 50ml/1.7oz dual cartridge - McMaster PN: [contact McMaster*] 
          (RELTEK PN: B-200-481-03)
^Added!• B-481TH, 50ml/1.7oz dual cartridge - McMaster PN: [contact McMaster*] 
          (RELTEK PN: B-200-481-TH-03)
       • B-4811, 50ml/1.7oz dual cartridge - McMaster PN: 7513A4 
          (RELTEK PN: B-200-4811-03)
       • Deluxe PTFE Bonding Kit (with B-45TH) - McMaster PN: 7807A11 
          (RELTEK PN: P400-0001-01)
               [QTY. 4oz of Etchant in bottle/s; QTY. 1 of B-45TH in 50ml/1.7oz dual cartridge; QTY. 1 of 1:1/2:1 Plunger for 50ml cartridge; QTY. 2 of Acid brushes; QTY. 2 of Petri dishes; QTY. 1 of 6" Static mixing tube; QTY. 1 of Wooden mixing stick]
       • Standard PTFE Bonding Kit (with B-45TH), [size exclusively through McMaster] - McMaster PN: 7607A15 
          (RELTEK PN: P400-0045-TH-03)
               [QTY. 2oz of Etchant in bottle/s; QTY. 1 of B-45TH in 50ml/1.7oz dual cartridge; QTY. 1 of 1:1/2:1 Plunger for 50ml cartridge; QTY. 1 of 6" Static mixing tube]

   1) Ellsworth: ellsworth.com
   2) Port Plastics: portplastics.com
   3) Laird Plastics: lairdplastics.com
   4) Grainger: grainger.com
   5) Fastenal: fastenal.com

    1) Duncotek (sub of Sino-Resource): duncotek.com (sino-resource.com)

Do you wish to become a distributor?

We welcome the opportunity to work with our distributors with the shared purpose of creating business relationships.

For further information please Contact Us.